Experienced Amazon Virtual Assistant

The role includes the following tasks:

- Conduct keyword research for optimal product visibility
- Monitor and maintain product listings daily for accuracy and performance
- Provide prompt and professional customer support via email and messaging systems, handling inquiries related to orders, shipping, refunds, and account issues
- Perform daily competitive analysis and reporting to identify market trends and opportunities
- Conduct product research and analyze customer reviews for product improvements
- Pull and update data for Amazon KPIs
- Create and manage FBA shipment plans

Skills and Qualifications:

- Advanced proficiency in English (both written and spoken)
- Data-oriented with attention to detail
- Proficiency in Microsoft Excel is highly advantageous
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to work under pressure.
- Customer-focused mindset with a commitment to delivering exceptional service. Ability to multitask and prioritize efficiently in a fast-paced environment
- Familiarity with e-commerce platforms, particularly Amazon's ecosystem (orders, returns, digital content, etc.)

Required Work Ethic and Professionalism:
- Reliability and Accountability: Consistently shows up on time and delivers high-quality work, even under pressure. Takes full ownership of tasks and responsibilities, ensuring deadlines are met without compromising standards.
- Integrity: Upholds the highest ethical standards, always acting with honesty, transparency, and fairness in all business interactions and decisions. Maintains confidentiality and shows respect for company policies and proprietary information.

Salary will be offered based on experience. Full Time. 8 Hours per Day, 5 days a Week.